info@farnek.com
Position title
Duty officer
Responsibilities
- Supervise cleaning staff and ensure adherence to cleaning schedules.
- Conduct regular inspections of facilities to maintain cleanliness and safety standards.
- Train new cleaning staff on proper cleaning techniques and safety protocols.
- Develop and implement cleaning protocols and schedules.
- Order and manage cleaning supplies and equipment.
- Address and resolve any cleaning-related issues or complaints.
- Ensure compliance with health and safety regulations.
- Maintain records of cleaning activities and supplies used.
- Coordinate with other departments to ensure seamless operations.
- Assist in deep cleaning tasks and special projects as needed.
Qualifications
- High school diploma or equivalent; additional certification in cleaning management is a plus.
- Previous experience in a cleaning or supervisory role preferred.
- Strong organizational and communication skills.
- Knowledge of cleaning products, techniques, and safety procedures.
- Ability to work independently and as part of a team.
- Basic computer skills for reporting and inventory management.
Financial Requirements
- Budget Management: Experience in managing cleaning budgets, including forecasting and monitoring expenditures.
- Cost Control: Ability to identify cost-saving opportunities while maintaining service quality.
- Reporting: Proficiency in preparing financial reports related to cleaning operations.
- Procurement: Experience in sourcing and purchasing cleaning supplies within budget constraints.
Business Development Points
Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and expectations, ensuring high satisfaction levels.
Service Offerings Expansion: Propose new cleaning services or packages based on client feedback and market demand.
Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of business development initiatives.
Customer Feedback: Implement a system for gathering and analyzing customer feedback to continuously improve services and identify new opportunities.
Training and Development: Ensure cleaning staff are well-trained in service delivery and customer interaction to enhance client experiences and encourage repeat business.
Contacts
Send your CV to : recruitment@farnek.com
Hiring organization
Date posted
10/28/2024
